PRIVACYPrivacy Policy

Smart Innovations Co., Ltd. (we, us, our) recognizes the importance of handling and protecting personal information appropriately. This Privacy Policy explains how we collect, use, and manage personal information in connection with our website and services.

Company Information

Smart Innovations Co., Ltd.
A.I.Nihombashi East, 1F, 30 1 Hakozaki cho, Nihombashi, Chuo ku, Tokyo 103 0015, Japan
TEL : +81-45-577-0244
FAX : +81-50-3538-4159
Phone hours: Weekdays 9:00 to 18:00 (Japan time)
Contact form: https://sma-in.com/contact/

Information We Collect

We may collect the following information.
  • Name and contact details (such as phone number and email address)
  • Company name, title, department, and other business related information
  • Website usage data and online identifiers, such as cookies, IP address, device information, browser information, and access logs
  • Information you submit through our contact form

Purposes of Use

We use the collected information for the following purposes.
  • Responding to inquiries and requests
  • Providing services, performing contracts, and related communications
  • Sending newsletters and promotional information (if implemented)
  • Improving our website and services, analyzing usage, and enhancing quality
  • Advertising delivery and measurement (if implemented)
  • Compliance with legal requirements and regulations, protection of rights, and fraud prevention

Sharing, Outsourcing, and Disclosure

We may do the following to the extent necessary to achieve the purposes described above.
  • Outsource operations to service providers (such as system operation, form operation, analytics, and advertising delivery)
  • Transmit information through cookies and similar technologies to the providers of tools we use for analytics and advertising
  • Disclose information when required by law or when otherwise permitted with a legitimate basis

Analytics and Advertising Tools We Use

We use the following tools for website improvement, analytics, advertising delivery, and measurement. These tools may use cookies or similar technologies, and information may be transmitted to the tool providers.
  • Google Analytics(Google Analytics 4、GA4)
  • Google Ads
  • Meta Pixel
  • Microsoft Clarity
  • Google Search Console(mainly for search performance monitoring and may be used without setting cookies on visitors devices )

Cookies and Similar Technologies

Our website may use cookies and similar technologies (cookies, pixels, and related technologies) to provide website functionality, measure usage, personalize content, and deliver and measure advertising.

You can refuse or delete cookies by changing your browser settings. However, disabling cookies may limit certain functions of our website.

Security Measures

We take reasonable security measures to help prevent unauthorized access, loss, damage, alteration, or leakage of personal information, including security controls, access management, and staff training.

Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. When no longer needed, we will dispose of it appropriately or anonymize it.

Additional Notice for Individuals in the European Economic Area (EEA) (GDPR)

If we process personal data of individuals in the EEA, we will endeavor to handle it in accordance with the applicable requirements of the General Data Protection Regulation (GDPR), to the extent it applies.
  • Legal bases
    Depending on the situation, we may process personal data based on legal bases such as performance of a contract, compliance with legal obligations, or legitimate interests.
  • Your rights
    EEA residents may have certain rights under GDPR, including access, rectification, erasure, restriction, data portability, and objection, subject to applicable law. To exercise your rights, please contact us using the contact details in Section 11.
  • ・International transfers
    If we handle personal data obtained from the EEA outside the EEA (such as in Japan), we will endeavor to apply appropriate safeguards as required by applicable law.
Important: We do not currently implement a dedicated cookie consent banner (consent management) for visitors in the EEA. If you access our website from the EEA or similar jurisdictions, please use your browser settings to control cookies. If you would like us to take specific actions regarding your data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy as necessary. When we do, we will post the updated version on our website.

Contact

If you have questions or requests regarding this Privacy Policy or our handling of personal information, please contact us.
Smart Innovations Co., Ltd.
TEL : +81-45-577-0244 (Weekdays 9:00 to 18:00, Japan time)
Contact form: https://sma-in.com/contact/